Hey @EA_Atic
I've also tried running my TV resolution to 1080p just in case it's a strain on the console, but Apex continues to crash. This has never happened before the optimization. I've played cyberpunk 2077 and many other series x optimized games that run fine. No issues till now so I'm not sure what's the deal with my console constantly shutting off when I browse the menu or return to the lobby. I've had a few successful games, but everytime I login to the lobby or finish a game and get sent to the lobby, there's a chance my console will shut off.
DICE TeamHey @EA_Atic
I've cleared my console of local save files, but I'm not sure how to go about deleting online save files for Apex. Also, I tried getting a game in for prize tracker progress on Arenas and the game crashed at the start of the match. First time this has happened to me and I also got an Abandoned match early penalty. Not sure what's the cause at all.
DICE TeamIt would be the same place as local saves. @AlonsoChiquillo
How to from Xbox:
/Atic
Ok then yes I have done both. I cleared the save data and then tried a match of Arenas and it resulted in a crash, but this time in a game. Tuesday night I was able to get in 3 games of ranked, like an hour and a half of gameplay with no issues. Yet when I started just one match of Arenas without playing anything else on my console it still crashed.
@EA_Atic
I’ve already tried this. And every other option provided. And nothing has worked. It definitely seems like some sort of bug fix needs to be put out.
Community Manager
