Forum Discussion

octopusteaparty's avatar
octopusteaparty
4 years ago

Apex Legends Crashing After Xbox Series X Upgrade

After doing the upgrade for apex on the Xbox Series X my game has been crashing numerous times, making the game essentially unplayable. It will sometimes crash on the title screen when I go to log in...
EA_Atic's avatar
EA_Atic
Icon for DICE Team rankDICE Team
4 years ago
Thanks for all the details! A question, if you got charms menu in game does, the game crashes? @AlonsoChiquillo

Nice, getting that Xbox cleaned!

/Atic
Mani614's avatar
Mani614
3 years ago
@EA_Atic Hey , any updates about the issue in this thread ?

I just wanna enjoy apex again . Crashing in intense fights , crashing when I try to reload back into apex, crashing sooo hard the series x just forgets what year it is and restarts . Crashing back to back games to where its not even fun for my friends on normal Xbox ones, and my personal favorite …playing ranked and crashing just to load back in to be frozen in place > force quit apex > load back in > frozen in place .. repeat 3x . Help 😭
  • rockafella05's avatar
    rockafella05
    3 years ago

    Yep same for me it's unplayable and has been for the last few weeks.. constant hard crashes and or freezes ....I keep trying and yes I have tried everything possible,uninstall/reinstall...reset caches,saved data...reset console. I can play on my PS5 and Nintendo switch on same network without issue...please fix this series x issue!

  • rwd916's avatar
    rwd916
    3 years ago

    @EA_Atic  Can this issue be moved up as a priority?  There are a lot of xbox users crashing only while playing Apex and there seems to be no resolution.  My apex games crash 2-4 times an hour, sometimes with back to back crashes.  I've deleted all locally saved and game data from the manage game and add-ons option, I've removed and reinstalled the game, Im hard wired, and I've reset my xbox over 25 times.  There needs to be a patch for this ASAP.  Thank you.

  • StrictlyModify's avatar
    StrictlyModify
    3 years ago

    I'm experiencing the same issue on both xbox series x and xbox one s I tried everything recommended on here and nothing seems to work. Any luck in finding a solution? 

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