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mcJackerr's avatar
mcJackerr
2 years ago

Apex Legends Cross Progression Prompt Came but I got zero items from my xbox acc

I got the cross progression pop-up today and it said "start here" or whatever and I clicked it said "this my take a few minutes" I then was sent to the lobby and received none of my season 1-5 limite...
cross-progression
EA_Illium's avatar
EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
2 years ago

Hi @mcJackerr 

Thanks for the information, based on what you've described, did you by chance unlink the Xbox account from an older EA account to link it to the same EA account that Steam is tied to?

If so, this won't bring your items, progress, etc over as progress is stored on the EA account level, not individual platforms like Steam, Xbox, PlayStation, Switch, etc.

Thanks!

@Drei-Senpaiii Same to confirm your missing items from your Xbox on PC? If so did you unlink your account from an EA account? 

Drei-Senpaiii's avatar
Drei-Senpaiii
2 years ago

I don't think so. I used to play on the PS4, which was from season 0 - 4. I moved to PC using origin with the same EA account which obviously means creating an account for pc, then moved later to steam using that same email and I kept my progress from origin as well. 

I don't remember unlinking anything to be specific. I literally just played on different platforms. 

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