Forum Discussion

3 years ago

Apex legends. Data center: Downloading...0

I was playing normally at Feb.28, but the next day this problem appeared and nothing fixed it. I've tried to clear cache, reinstall game, check for updates, use google dns, proxy etc.

EA_Kent

Community Manager

3 years ago

Hey @Amerishayer,

Were you able to try setting up a Clean Boot to see if that makes any difference?

If there's something else running that could be blocking Apex Legends from connecting that could help get around it. For more info on how to set up a Clean Boot check out the EA Help website.

Let me know if you're still seeing the same issue after that. Thanks!

Amerishayer
3 years ago
@EA_Kent hi. It didnt helped
- EA_Kent
  Community Manager
  3 years ago
  @Amerishayer
  
  Thanks for giving it a shot.
  
  Could you post a DxDiag when you've got the chance? You can find more info on how to pull one up at the EA Help website. Once you have the text file please attach it to this thread. Thanks!