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sosacarla90's avatar
4 years ago
Solved

apex legends HW ban

Hello im a former esports player that have been wrongfully banned on apex legends due to some issues. first is that i use controller to play apex legends with no software relating to apex legends th...
  • EzyHawk's avatar
    4 years ago

    Hello and thanks for reaching out, unfortunately we can't help you with account related issues here on Answers.
    Please read more here:
    https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/

    You should also ontact the support here:
    https://help.ea.com/en/contact-us

    Please keep in mind that using a software to gain advantage is cheating.
    Exploiting the game in anyway (use a glitch, gain access to areas you not suppose to reach and more) is a way of cheating.
    And sometimes using 3rd party softwares could be seen as cheating even if they claim that they are "following the T&C".
    With this said, i hope your issue is resolved soon and that you have a nice day!

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