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DeAinz's avatar
6 years ago
Solved

Apex legends keep playing in lobby even though I'm not signed in on origin

So it all start with my friends telling me that I never respond even though I'm playing apex legends, but the truth I'm not even logged in on origin. Then they send me the screenshot and I began my own investigation. 

 
Here what I got, on offline mode somehow I keep playing and on lobby

Spoiler
 
 
And here when I'm on invisible, and I can't even switch the status  to online or away 
 
Spoiler
Already tried contacting the support but what they offer is most basic solution like reinstalling the game and origin, resetting password which I already did before even reporting this. Then they call it a day, very helpful indeed. So I post here now instead see if anyone can help

Additional information would be It only happen on apex legends, I only played this game for less than a month now, and I never logged in on another device other than my own laptop. 


I'm not sure whether to put this on Technical Issues or Bug Reports but seeing the content I think this one is placed correctly.
  • so for the last 3 days my origin stop doing it and not sure why as I don't do anything else on my end other than observing, I hope it get resolved for everyone else too

38 Replies

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    6 years ago

    @Ozdrax 

    Thanks for following up!

    It looks like the Origin team is still investigating this issue and working on getting it fixed. I'm afraid I don't have a time frame for how long that might take, but I appreciate everyone's patience while it's under investigation. 

    /Kent

  • well, its been couple of weeks now and this issue still persist and I think I'm seeing some of my friends are having the same problem. I guess we just wait.

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    6 years ago

    Hey @Ozdrax

    Apologies for the lack of updates on this. The issue is still under investigation, but I haven't seen a time frame on how long it may take before it's fixed. Hopefully we'll have it sorted out soon. 


    Thanks for being patient on this while we're looking into it. 

    /Kent

  • in case that was not mentioned before there also a few other new wierd related issues / sideffects of that

    -if someone is invisible you still get the message game started/ended when they beging a new round in apex. this started around the time the main issue in this threat started.

    -people become invisible even if they dont want to, relogin without invisible tag set doesnt help there either. sometimes manual setting works sometimes not. again started around that time

    -the issue people are in the lobby even they are offline now spreads even further. i have about 10% of my friendlist doing that now, it started with one person a week or 2 ago

    -i get messages someone started playing apex everytime they start a round regardless they are in apex for hours.

    however i get this message randomly or at least with a lot of delay and even with people i am in the same game with.

    like youre already for 5 min in the game and i get the notification that squadmate left a game and rioght after squadmate started a game. again all those issues started aaround the same timeframe

    -and when were on it sometimes when you get the message that somone started a game you get pushed to tdesktop if youre in fullscreenmode in apex, only workaround is to close origin after apex started, and leave the errormessage - cannot close origin while apex is running - open, so it hogs the focus

  • Yeah I've got a similar issue, I'm not even online on Origin or even when my PC's off it states I'm in online in Apex lobby/Main Menu or pops up every now and then saying I'm playing Apex. Changed my PW and got MFA on. Been happening for past 2 weeks or so.

  • This happens to me too.

    My friends keep asking me why I'm the whole day in Apex lobby, but I'm offline most of the day.

    I start Apex from the Start Menu and Origin starts with it. When I exit the game, Origin closes too.

  • Yes, my son shows up in lobby for me and his friends to see all day for about a week.  Also he can't log in to the game, while I can, on the same x box. 

  • Has there been a fix for this in 2022? I have this issue with my EA and PSN. Have changed my password on both platforms and my friends keeps sending me screenshots that I'm on in the lobby with another player but not playing.

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