Apex legends keeps crashing before game starts

I'm playing on an xbox one s and for the past week it's been like this, missed over half the event due to being unable to play the game at all. I was told to remove the animated banners but it still freezes which I find funny since no one I play with has this issue. 5 games, 2 as wraith and 3 as rampart, it's crashed 4 times twice before the match starts and twice after I go to leave the match from dying.