Forum Discussion
My game was freezing and then its crashing, I contacted with Ea support and here is the list they gave me thanks to them it worked for me.
Please follow the steps below in order to delete the cache files of origin.
Completely log out and close down Origin
Hold down the Windows key and R
Type in "%ProgramData%" (without quotes) and click OK
Now open the Origin folder.
Delete all the files and folders in the Origin folder, except for LocalContent (do not delete this one)
Hold down the Windows key and R
Type in "%AppData%" (without quotes) and click OK
This will take you to a Roaming folder, which is located inside of AppData. Delete the Origin folder
Click on the word "AppData" at the top of your window
Open the Local folder here
Delete the Origin folder listed here
After performing the above steps you'll need to Restart your PC so that the system can save the changes made to the files of the origin.
Edit: I'm having the same issue again after 2 days of gameplay(without any problems). So i will contact with the support again.
I had the exact same problem as you. Tried your thing and it worked fine for some games then same problem happened.
When i tried to delete all files again i saw i couldnt delete one folder containing "OriginWebHelpService_Log" since another software used it. I used task manager to force quit it, and now it doesnt shut down anymore. Try to force quit OriginWebHelpService everytime it pops up in task manager.... It helped for me so far
- 7 years ago
I tried this and the game started crashing at every third game (or so I thought).After every two games I restarted the game and last full 5 matches before it crashed again. I crashed every time I jumped from the plane before so it is some kind of progress! THANK YOU! Hope this will help some of you guys.