Forum Discussion

6 years ago

apex legends kills my internet

when ever i play apex legends it will crash my internet on my pc i never had any issue like that before people say they have the problem as well on reddit can you guys fix this please

EA_Kent

Community Manager

5 years ago

Hi @markvikingman,

When you've got a chance would you be able to share a DxDiag so we can take a look? For more information on how to pull one up check out the EA Help website. Once you have the text file please attach it to this thread.

Thanks!

/Kent

ZACHWALT3RS

4 years ago

I am on PS4 and ever since the most recent patch Apex makes my whole WiFi malfunction.

It normally starts by giving me a code 100 and even when it does not I join into a lobby with friends and it wont register on my screen when I ready up and it will let the friends in my lobby join a game, but wont even attempt to have me join the game.

Also after getting on apex it makes all my other WiFi applications/devices malfunction. (Discord mainly). Every time I try I have to reset my router afterwards.

I play other online games and this has never been an issue until I tried to start playing Apex again. I have 750mb internet.

Will have to delete the game until the issue is fixed so it doesn’t mess with my WiFi anymore.