My Apex account has become level 1

    I played my last APEX game on May 26, 2023, and then AFK. About a year later, when I logged in again, it showed that my account had been banned. So I applied to reset my account, but I didn't check its status. When I wanted to play APEX again this year, I found that my account had been unbanned, but it was still in level 1 status. All my levels, badges, and skins had disappeared, and I was at a loss. I asked for your help. I keep the pictures I played at that time, because I successfully climbed onto the master in the last game, so I took a screenshot. And the consumption records for APEX on STEAM before this.I really like APEX, so please help me