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DudePerfect7351's avatar
DudePerfect7351
5 years ago
Solved

Apex legends progress reset due to linking of accounts

Hey I play apex legends and I recently made a new ea account and linked my PSN to that account so I could claim my twitch drops but in doing so, I lost all ingame progress. If the technical support c...
  • EA_Aljo's avatar
    EA_Aljo
    5 years ago

    Hi there, @DudePerfect73512.

    Unfortunately, we're not able to restore the content you lost or link the previous account. When you unlink an account, progress and content is lost.

EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
3 years ago

@kamikaze1h 

Your content and progress don't carry over between accounts. If you unlinked your Xbox account and then linked a Steam account, you'll need to start over. You should be able to link your Xbox account again to get everything back, but I believe there is a 6 month wait between linking accounts.

BeansNJelly's avatar
BeansNJelly
3 years ago

Hello @EA_Aljo 

I have a question regarding my Apex account

I have my EA account linked with my steam account and mostly progressions was made on the steam platform

If I unlink my steam account from my current EA account and link it with another EA account will it work? and if it does will I loose any progression?

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    3 years ago

    Hello, @BeansNJelly 

    Your rank will transfer, but all other progress and content will be lost.

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