Hi everyone,I'm experiencing consistent crashes in Apex Legends and need help. The game crashes randomly after 2-3 hours of gameplay with no error message - it just closes to desktop instantly.My System Configuration:CPU: AMD Ryzen 9 9800X3DGPU: NVIDIA RTX 5080Motherboard: ASUS ROG STRIX X870-AOS: Windows (latest version)What I've Already Tried (Following EA Support Recommendations):BIOS Settings:Precision Boost Overdrive (PBO): DisabledSoC/Uncore OC Mode: DisabledAll CPU overclocking disabled - running at stock clocksGPU Settings:NVIDIA Control Panel: Debug Mode enabled (forces reference clocks)No overclocking - stock GPU settingsLatest NVIDIA drivers installedIn-Game & Software:All overlays disabled (Steam, Discord, GeForce Experience)Game files verified multiple timesTried lowering graphics settingsRunning game as administratorAll background apps closed (no MSI Afterburner, Razer Synapse, etc.)Additional Steps:EA App cache clearedTried disabling MediaTek wireless network cardGenerated DxDiag logs for EA supportImportant Context:Other games work perfectly fine (Battlefield 5, Battlefield 6, etc.) - NO crashesCrashes happen regardless of game mode (happens during ranked matches too, causing penalties)No error messages - just instant crash to desktopHappens consistently after 2-3 hours of gameplayEA Support Response: I've contacted EA Support multiple times. They acknowledged this appears to be a known issue with high-end hardware and said the development team is investigating. However, even after following all their workaround steps, the problem persists.Question: Is anyone else experiencing similar crashes with Ryzen 9000 series or RTX 5000 series cards? This seems to be an Apex-specific issue since other demanding games run flawlessly on the same hardware.Any additional suggestions or confirmation from Respawn would be greatly appreciated. This makes ranked play nearly impossible.Thanks in advance!

I'm having the exact same problem too. it crashes after 1-3 hours of play.My System Configuration:CPU: AMD Ryzen 9 9800X3DGPU: NVIDIA RTX 5060 Ti 16 GoMotherboard: MSI B850 Gaming Plus WiFi (AMD AM5)OS: Windows 11 (up to date)

My friend and I are having the exact same problem. We have almost identical hardware, just different motherboards. I've tried everything you described above. So far, nothing has helped; it still crashes after 1-3 hours of play.My System Configuration:CPU: AMD Ryzen 7 9800X3DGPU: NVIDIA RTX 4080Motherboard: MSI MAG B850M MORTAR WIFI OS: Windows (latest version)

I think I found a solution. What I did was:1. Set the VDDG CCD and VDDG IOD voltages to 1.1 (if they hold and pass tests, you can lower them to 1.05).2. I have 6400 CL32 RAM with a voltage of 1.4. enabled EXPO, set Infinity Fabric to 2200 MHz (UCLK:MCLK), and set the default timings. 3. PBO Limits = Motherboard. Curve Optimizer Negative 20 offset. After that, I've been playing all day without crashes.Try this. If your memory is different, for example, 6000, then set Infinity Fabric to 2000. Everything else is the same as mine, with a memory voltage of 1.40.PS: The key solution is to set the VDDG CCD and VDDG IOD. The rest is optional; it's best to test with the default settings. I'll report back after extensive testing. I'm not yet sure if this method really helps.I remembered) I also turned it on, maybe that was the solution Set Secure Boot Mode to Custom, then set Secure Boot Preset to Maximum Security.

One thing I wanted to mention: this wasn't happening in earlier seasons. The crashes only started appearing in the last few seasons, so it might be related to a recent game update rather than purely a hardware issue.

Thanks for confirming. It's clear this is a widespread issue affecting 9800X3D users across different motherboard brands and GPU models.Just so you know, Respawn is aware this is an issue on their end. It seems like they're waiting to see how many players are affected before prioritizing a fix. The more people report this problem, the sooner they'll address it.If you haven't already, I'd recommend submitting a bug report through EA Help so they can track the number of affected users.

Forum Discussion

GB18030

New Rookie

2 months ago

Apex Legends Random Crashes After 2-3 Hours

Hi everyone,

I'm experiencing consistent crashes in Apex Legends and need help. The game crashes randomly after 2-3 hours of gameplay with no error message - it just closes to desktop instantly.

My System Configuration:

CPU: AMD Ryzen 9 9800X3D
GPU: NVIDIA RTX 5080
Motherboard: ASUS ROG STRIX X870-A
OS: Windows (latest version)

What I've Already Tried (Following EA Support Recommendations):

BIOS Settings:

Precision Boost Overdrive (PBO): Disabled
SoC/Uncore OC Mode: Disabled
All CPU overclocking disabled - running at stock clocks

GPU Settings:

NVIDIA Control Panel: Debug Mode enabled (forces reference clocks)
No overclocking - stock GPU settings
Latest NVIDIA drivers installed

In-Game & Software:

All overlays disabled (Steam, Discord, GeForce Experience)
Game files verified multiple times
Tried lowering graphics settings
Running game as administrator
All background apps closed (no MSI Afterburner, Razer Synapse, etc.)

Additional Steps:

EA App cache cleared
Tried disabling MediaTek wireless network card
Generated DxDiag logs for EA support

Important Context:

Other games work perfectly fine (Battlefield 5, Battlefield 6, etc.) - NO crashes
Crashes happen regardless of game mode (happens during ranked matches too, causing penalties)
No error messages - just instant crash to desktop
Happens consistently after 2-3 hours of gameplay

EA Support Response: I've contacted EA Support multiple times. They acknowledged this appears to be a known issue with high-end hardware and said the development team is investigating. However, even after following all their workaround steps, the problem persists.

Question: Is anyone else experiencing similar crashes with Ryzen 9000 series or RTX 5000 series cards? This seems to be an Apex-specific issue since other demanding games run flawlessly on the same hardware.

Any additional suggestions or confirmation from Respawn would be greatly appreciated. This makes ranked play nearly impossible.

Thanks in advance!

crashing

20 Replies

GB18030
New Rookie
19 days ago
I've tried it, but I'm sorry that this is only effective for Realtek's Wi-Fi, but the Wi-Fi chip of my motherboard is mediatek.
x-Obe_1-x
18 days ago
I think I found a solution. What I did was:
1. Set the VDDG CCD and VDDG IOD voltages to 1.1 (if they hold and pass tests, you can lower them to 1.05).

2. I have 6400 CL32 RAM with a voltage of 1.4. enabled EXPO, set Infinity Fabric to 2200 MHz (UCLK:MCLK), and set the default timings.
3. PBO Limits = Motherboard. Curve Optimizer Negative 20 offset. After that, I've been playing all day without crashes.
Try this. If your memory is different, for example, 6000, then set Infinity Fabric to 2000. Everything else is the same as mine, with a memory voltage of 1.40.
PS: The key solution is to set the VDDG CCD and VDDG IOD. The rest is optional; it's best to test with the default settings. I'll report back after extensive testing. I'm not yet sure if this method really helps.
I remembered) I also turned it on, maybe that was the solution Set Secure Boot Mode to Custom, then set Secure Boot Preset to Maximum Security.
GB18030
New Rookie
17 days ago
Hey man, this seems a bit too complicated, but I'll give it a try when I get home. Also, my RAM is 6400 CL32.
x-Obe_1-x
17 days ago
No, man, I don't think this works. I give up... My only hope is a Microsoft patch, a new BIOS version, Nvidia drivers, and finally a fix from Respawn.
x-Obe_1-x
16 days ago
Okay, I think I've found a solution. It would be nice if someone else confirmed it. What I did:
Reset the BIOS to default, completely uninstalled the AMD chipset drivers and the Realtek network card, and installed the drivers from the motherboard's official website. Then, in the game itself, I set the Texture Streaming Budget to 4 GB of VRAM.
GB18030
New Rookie
15 days ago
I have a MediaTek MT7925 WiFi card, not Realtek, so that fix probably won't work for me. I also tried adjusting BIOS settings (VDDG voltages, etc.) with no luck. Will try the 4GB Texture Streaming Budget setting. Seems like we're all just waiting for official patches at this point...
x-Obe_1-x
15 days ago
Not Wi-Fi, uninstall Realtek PCI-E Ethernet Drivers and Amd Chipset Driver
GB18030
New Rookie
14 days ago
Hey, bro, I don't think this is a good ide.
x-Obe_1-x
14 days ago
Remove these two drivers through the Control Panel and Device Manager, then download them from the official website of your motherboard. That's all. Nothing will explode, I promise.)
x-Obe_1-x
14 days ago
game still crash