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Here you go
Hey @DerOfenvorheizer seeing a number of errors there so the best thing to do is go ahead and run System File Checker tool to repair missing or corrupted system files:https://support.microsoft.com/en-ie/help/929833/use-the-system-file-checker-tool-to-repair-missing-o...
Can you also try creating a new Windows admin account and try the game there to see if you continue to have the same issue?
Let us know how you get on.
Darko
- 5 years ago
Since the update yesterday I had the same issues.
I've tried all of your suggested ideas @DerOfenvorheizer.
Sadly none helped, windows and steam found no corrupted files.
Tried with a different admin account and not a solution either.
I did a rollback on my drivers and reinstalled the game (steam) but neither helped me. - 5 years ago@EA_Darko I tried on an new admin account where it did not work but after using the system file checker tool I manage to get in after the first time in it kicks me out again but after the second time in It´s working.
Thanks for the help!- EA_Darko5 years ago
Community Manager
Great to hear that you got it sorted @DerOfenvorheizer, seems like it was an issue with a file, driver or other and the SFC fixed it.
Darko - 5 years ago@DerOfenvorheizer Wait so does it work or do you still have issues. For me it lets me in on the second try but then any time I relaunch the game it does the same thing where I have to wait on the first one for it to time out and then it loads in on the second time. Also the other bug I have is if I switch my game mode it crashes.
- EA_Darko5 years ago
Community Manager
Hey all, if seeing this issue can you share your DxDiag with me?
Darko
- 5 years ago
Hey @EA_Darko i tried to use the SFC, but it says "Windows Resource Protection found corrupt files but was unable to fix some of them." what do i do?
- EA_Darko5 years ago
Community Manager
Try a clean boot @FrostMemes to see if it helps: https://help.ea.com/en/help/faq/how-to-clean-boot-your-pc/
Darko
- 5 years ago
@EA_Darko Hi, I did just now and i tried to launch the game. And it seems like i am still stuck in the loading screen, i waited around 30 mins (my device was so hot at that point). Is there any other way to fix this? Or is this up to the Apex team to fix this?
- 5 years ago
you know and I know it's not his system, it has everything to do with this game, after update mine did it also, and I thought it was when the game got hacked it was still trying to recover. Well here we are again, the game was working fine until this latest update and now it's doing the same dang thing. Loading screen black takes 10 min, then if you click on arena it freezes up kicks you back to black loading screen again for another 5 min or so. This game really needs new coders and a new group of people to fix this mess. Cheating is outrageous, even worst so than season 3 when i quit, stop release skins and characters for cash crop and fix this mess. Pleaseee
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