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mystNA's avatar
mystNA
7 years ago
Solved

Apex Legends White Screen at Launch

Whenever I try to launch Apex Legends through the Origin client, I can hear the login background music/sound effects, but I cannot see the screen. The screen is just a blank white screen. 

1) Ensured that my firewall allowed Apex Legends application to run. Didn't work. 

2) Ran the Apex Legend program as admin. Didn't work. 

3) Tried switching  between compatibility to windows 8. Didn't work. 

4) Turned off Origin overlay in-game. Didn't work. 

5) Tried repairing the game through Origin twice. Didn't work. 

6) Updated my drivers. 

Attached is a photo. 

  • PeriodPainZ's avatar
    PeriodPainZ
    7 years ago
    i turned off some Overlays and it worked, MSI afterburner was the one that worked, try discord, steam, G-force experience.

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  • LvSuleiman's avatar
    LvSuleiman
    7 years ago
    mate could you find a solution? It also happened to me after sending friend request. I tried every solution and none of them worked now I just sit and wait for update
  • Zeelmaekers's avatar
    Zeelmaekers
    Hero+
    7 years ago

    Make sure everything is up-to-date.

    Basic trouble shooting:

    Check if windows is up-to-date: (Setting -> Update & Security settings > Windows Update)

    Check if your GPU is up-to-date:

    NVIDEA: GeForce experience -> Drivers

    AMD: Radeon Settings -> Updates  -> Check for Updates 

    If this doesn't work

    Repair client.

    Reinstall game

    Still not working?

    Report back here.

  • IZontoxI's avatar
    IZontoxI
    7 years ago
    YES EXACTLY SAME HERE I ADDED A FRIEND AND IT HAPPENED
  • IZontoxI's avatar
    IZontoxI
    7 years ago

    ARE PEOPLE STUPID ON HERE? ITS NOTHING TO DO WITH THE UPDATES OF ANYTHING..IS THE ANTI-CHEAT SOFTWARE THEY ARE USING AS A 3RD PARTY ITS THE BANNER POPPING UP THATS THE PROBLEM

  • LvSuleiman's avatar
    LvSuleiman
    7 years ago
    I found a solution guys. just restore to 1 week or 2 week earlier's restore point and you got this. something was wrong with my easy anti-cheat and once I've done this, fortnite and apex runs very well. Zontox I hope it will work for you too
  • DepriWolf's avatar
    DepriWolf
    7 years ago
    Soooo... I know this sounds stupid but I actaully found the issue. It seems to be one with EasyAntiCheat in general. It has to do with your connected audio devices. There seem to be multiple ways to solve this. For me: uninsatlling/ reinstalling my LogitechG application solved it. In general people seem to be reporting that they had to uninstall/reinsatll audio related drivers or change the output device. Hope this helps. :D
  • DepriWolf's avatar
    DepriWolf
    7 years ago

    Soooo... I know this sounds stupid but I actaully found the issue. It seems to be one with EasyAntiCheat in general. It has to do with your connected audio devices. There seem to be multiple ways to solve this. For me: uninsatlling/ reinstalling my LogitechG application solved it. In general people seem to be reporting that they had to uninstall/reinsatll audio related drivers or change the output device. Hope this helps. :D

  • DepriWolf's avatar
    DepriWolf
    7 years ago

    Soooo... I know this sounds stupid but I actaully found the issue. It seems to be one with EasyAntiCheat in general. It has to do with your connected audio devices. There seem to be multiple ways to solve this. For me: uninsatlling/ reinstalling my LogitechG application solved it. Replugging all SUB devices might help too In general people seem to be reporting that they had to uninstall/reinsatll audio related drivers or change the output device. Hope this helps. :D

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