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It sounds like you may be having issues with your connection @corgjones. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic/
It'll take you a couple of minutes to do them all but please do take the time and do them all.
Let me know how you get on.
Darko
- 5 years ago
I am having the same issue, there are no troubles with any other game on the PS4 or PlayStation plus I reset my password too but I think that goes for my PC account.
- EA_Darko5 years ago
Community Manager
Hey @Honeyshortz did you try the steps I posted above?
Darko
- 5 years ago
I glanced at them connection is fine I play warzone 24/7 but it says I don't have an account on PS4.
- 5 years ago@Honeyshortz So I did ended up just calling EA and they got me fixed in less than five minutes. Even though I don't sign in on the psn she reset my password and immediately was able to get in.
- 3 years ago
How do I get in contact with them I’m having the same issues
- 5 years ago
I’m having the same problem but it’s not the WiFi
- 5 years ago
Yeah me too I was trying to play apex ranked this morning and it got extremely laggy so I restarted my playstion. When I clicked on apex it didn’t let me go in saying your licenses are being verified or something and then it did let me in. Then when I tried to load it brought me to this page
- 5 years ago
Has anyone figured this out? I tried resetting my password now EA says I have 2 accounts linked and screwing this up. Im so pissed
- 5 years ago
bro i am so sorry but like, im literally so mad right now i literally did all the steps u told us to do but when i get to the thing to recreate the password i dont get the email like i never received anything ive been trying to connect for 4 hours and i couldnt, i tried to make a new account but i cant even connect it with my ps4 so what schould i do ?????
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