Apex won’t launch game on Xbox

Apex is just badly optimized on console... 

Hey @Naturalstateguy, 

Do you have Apex Legends installed on an external storage drive, or is it saved to the drive that's built into your Xbox? 

/Kent

It was originally on the Xbox’s storage drive, before getting moved to an external one that has been working fine up until this point. We have not gotten any new big games within the last few weeks, and as far as I know if there’s been no major shifts in that storage so there should still be plenty of space left.

@Naturalstateguy 

Would it be possible to try moving it back to the internal drive to test and see if you're able to launch it from there? 

/Kent

@Naturalstateguy 

Ah, I see. That definitely could have been causing the issue. Thanks for following up and letting me know it's working now! 👍

/Kent

I have another issue, when im starting up the game and it shows me the intro clip on Apex and then it just shuts down the game and its been like this since the new update yesterday and i have re-installed and everything and it still doesn’t work.. 

would be nice with some tips or help on how to fix this issue. 

Hey @Tjackslynan,

This thread is quite old and is being locked here to avoid further necroposting.
 
Feel free to follow along in this thread instead as it's regarding the current situation and has some steps you can try as a workaround while we're getting things fixed up. 

Solved: Re: Crashes after intro on xbox series x - Answer HQ (ea.com)