Bad_module_info

TAking out VC++? it's not reccomended. still I tried it (because I kow what I'm doing but I don't advice anyone who doesn't to do it.) and my game still won't start.

I hit play and as soon as my game loads I crash out with bad module info

TAking out VC++? it's not reccomended. still I tried it (because I kow what I'm doing but I don't advice anyone who doesn't to do it.) and my game still won't start.

I hit play and as soon as my game loads I crash out with bad module info

Think EA need to pull their fingers out, i played 4 games today then it started crashed Bad Module

I5

32gb Ram

Vega 64

Windows 10

I got so fed up i actually went to use PS4 instead, with revenue generating games you would have thought they would get this fixed....

i thought it was ATI specific but i see the Nvidia guys also have same issues.....

Got the exact same problem. Sometimes I can play 4 games without any problems and then it crashes with bad_module_info error. Also tried everything.
>Disable Full Optimizations
>Run Administrator
>Turn of Windows Game Mode
>Change Settings
>Reinstall
>HDD to SSD
>Update all drivers

This game is great, but I want to keep playing it normally.

I hope so ive relegated this game to console only for now, 

Exactly the same issue here.

I have a RTX grapichs-card and ive even rolled back the GPU driver to a earlier version. 

Hey everyone, 

Thanks for the information everyone! 

Can we get a Dxdiag to see what everyone drivers and hardware you are using. 

From a few of the comments I see that Drivers are causing the issue, I am correct with this or is seemingly random in nature?

What I do recommend to start off with is to follow this post https://answers.ea.com/t5/Technical-Issues/Community-Crashing-Troubleshooting-Guide/td-p/7447308/jump-to/first-unread-message

Let me know if you find a workaround, 

Thanks

/Atic

Drivers might be causing the issue, they also might not. No matter what I change my driver version to I still get crashes to desktop with no error message and when I check event viewer it shows bad_module_info. Game locks up then crashes in 5 or so seconds. I'm currently running the latest AMD drivers.

There is no workaround for the crashes I have tried like 15+ different workarounds now and non of them completely work. Chaning my graphics options (specifically the resolution of the game) seems to sometimes allieviate the crashes for a time, then they come back.

The crashes also seem very random in happening, can happen at any time throughout a match, seemingly random.

Also the Freeze error where the game randomly hangs then crashes with no error. This can happen as frequently as 10 games in a row at the start jump or after 2 hours of playing in the middle of a game. added is the requested DxDiag. Windows logs the following event:

Faulting application name: bad_module_info, version: 0.0.0.0, time stamp: 0x00000000
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0x00000000
Fault offset: 0x0000000000000000
Faulting process id: 0x1438
Faulting application start time: 0x01d4c20e5369a8f9
Faulting application path: bad_module_info
Faulting module path: unknown
Report Id: ca2b6a0d-f533-465a-92ae-1a4aa406a093
Faulting package full name:
Faulting package-relative application ID:

Things I have tried but did not help are:

- Turning off Fullscreen optimalisation;
- Turn off all Origin settings;
- Removing Origin data from %AppData% and %ProgramData%;
- AMD Driver from 20 Januari (19.1.1) and from february (19.2.1);

- Updating drivers from everything possible;
- Updating motherboard bios;

- Updating motherboard bios to a custom modified bios;

- Updating GPU bios;
- Removing the "Video_settings_changed_quit.cfg" from \Origin Games\Apex\cfg;

- Turning off all unnecesary applications in the background;

- Updating Windows 10 to latest 1809 build available;

- Resetting DNS/Winsock settings;

- and probably every other method that people posted online as a "fix".

Due to the extend i did testing on my machine and asking a friend who has the same issue to test some of the above in combination with the amount of people reporting this exact crash (freeze + crash to desktop with no error + bad_module_info logged), I came to the conclusion that it is not a problem with my PC or my friends PC (2 different builds) but that Apex Legends is the cause of the crashes.

Here is my DxDiag as requested.

Thanks 🙂