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Studiousbird's avatar
Studiousbird
Rising Newcomer
3 days ago
Solved

Banned for no reason

 I got banned on my main account with my friend during the exact same game for no reason. I have never used cheats or played with cheaters in my life. I started playing season 2 have a lot of hours on the game and was trying to push for a higher rank this season. I was plat 2 and all of a sudden mid game my friend disconnected I had no idea why and then 2 minutes later I get banned for “game enhancement” I am very clearly not cheating got back into the game and probably missed every shot and I get banned for no reason. My other friend who was playing with us didn’t get banned which is why I was confused because I thought maybe he could be cheating so I asked him and his account was safe. I don’t know if this is happening to other people but I would like my account back because it means a lot too me and I don’t want to quit a game I have hundreds of hours in.

  • Hey Studiousbird​

    If you feel an action was placed on your account incorrectly, please create an appeal with these steps so our Terms of Service team can take another look. They'll have the tools and records necessary to review this for you.

    We're unable to make any changes or discuss details of your account here on the forums, but please keep an eye on your case history page once that appeal is created and the ToS team will reach back out once that review is complete. Thanks! 

2 Replies

  • EA_Mako's avatar
    EA_Mako
    Icon for Community Manager rankCommunity Manager
    3 days ago

    Hey Studiousbird​

    If you feel an action was placed on your account incorrectly, please create an appeal with these steps so our Terms of Service team can take another look. They'll have the tools and records necessary to review this for you.

    We're unable to make any changes or discuss details of your account here on the forums, but please keep an eye on your case history page once that appeal is created and the ToS team will reach back out once that review is complete. Thanks! 

  • TKO_Cuban's avatar
    TKO_Cuban
    Rising Novice
    3 days ago

    HeyStudiousbird​ my account was banned similarly to how you state it. In 2 days my account was unbanned when I appealed. Can you share if you recently applied any exec commands to your EA launcher? If so can you share them in this thread? 

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