Forum Discussion

chrangel's avatar
4 years ago
Solved

Banned For No reason

Good day! I would like to talk about my banned account, CRHANGEL on Apex Legends... Please give me back my account, I never really knew why that I got suspended just today (May, 06, 2022) . Please give me back my account, I dont know why im getting banned, i was checking My Ban History and no information about why i getting banned, and even no email telling me why im getting banned.  Please un-ban my account, even if you'll find ways to at least compromise for my wrong doings, aside from banning me, this game means so much to me please.

Sincerely, 
CRHANGEL


e-mail: [edit: email address removed]

  • Hi @chrangel

    We can't look into this for you from the forums but our Terms of Service team can take a look. Please fill out the webform to send in an appeal to that team if you believe a ban was added by mistake. 

    - EA_Lanna

50 Replies

  • @XHelperZ what are you talking about....this thread is called Banned for no reason...so it's the perfect place for me to comment on my unfair, unpleasant experience. Perhaps you could try being HELPFUL INSTEAD??
    As so far this experience is making me NEVER want to to Buy EA products again!!!
    Looking forward to FIFAs new game!!!!!!
  • XHelperZ's avatar
    XHelperZ
    Hero+
    4 years ago

    Please calm down, there is no reason for you to be so upset towards me.

    As I mentioned previously, this is a community-ran forum, nobody is able to "help" with this issue apart from redirecting you to EA support.

    I said it would be best to move this discussion as I'm unsure whether or not account actions are allowed to be discussed on these forums.

    If you are allowed to post and discuss account actions, then please take it to General Discussion.

    The Technical Issues subforum is reserved for issues related to connection, client issues and sometimes even server sided issues.

    It's definitely not designed to host threads related to account issues, so if you want your voice to be properly heard then I'd recommend moving it to another place as it would inconvenience the users trying to help in this subforum.

  • @XHelperZ Firstly you definitely need to change your user name....I see no help here...like EA Support, your just cut and paste, you don't help and you never answer direct questions...just change the subject...which is exactly what you'll do next.
    Pointless, why bother
  • XHelperZ's avatar
    XHelperZ
    Hero+
    4 years ago

    I'm not changing the subject, I'm not copy pasting anything.

    This is literally all there is, nothing more can be done on these forums except complain.

    I don't think I've done anything to warrant you to make such a comment regarding my username, do note if you can still appeal that such comments can affect that process.

    And if you want to complain it, please use the proper channels, not only does it keep the forum clean, it also makes sure your voice reaches the proper people.

  • @chrangel me, too! Any news? I just wanna buy the latest pack and play my game, but I was randomly banned and I hadn't even played in days.
  • x7hk's avatar
    x7hk
    4 years ago
    Even I took a ban for no reason, there is a problem and it must be resolved quickly
  • Rkiyooo's avatar
    Rkiyooo
    4 years ago

    Yesterday, I received an email saying that my account was blocked and could not be apex. I was very puzzled about this. I didn't have a game duel yesterday. Why was it blocked? What I want to do is to find out whether my account has been embezzled and engaged in illegal games.So I feel very angry!!!!!!!

  • ZnBabYY's avatar
    ZnBabYY
    4 years ago
    @karasu_ram same for me to ive been banned for about 3 months now and i sent about 20+ emails to them and everytime ill get the same dumb automated email that they have done everything they could

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