Forum Discussion

Rising Newcomer

1 day ago

Solved

Banned without clear reason

Hello everyone My Apex Legends account was banned recently and I believe it was a mistake. I have an open case: CASE #257673917. I would appreciate it if someone could review it. Details: - EA ID:...

anticheat

EA_QueenBee
1 day ago
Hey MysticMito,

Unfortunately we can't help with bans here on the forums. I'd recommend reaching out to our terms of service team. They'll be able to take a look into this for you.

MysticMito

Rising Newcomer

1 day ago

hey EA_QueenBee Thanks for replying, i already requested a ticket, but it was like 12 hours ago and no reply no nothing i really just wanna play apex again 🥹 🥹

EA_QueenBee
Community Manager
23 hours ago
MysticMito,

It's good to hear that you've already raised a dispute. It can unfortunately take a few days to get a response, but hopefully you'll hear from them soon.
- ChemicalKev
  Rising Newcomer
  21 hours ago
  Hey, out of interest, would you say it's normal that my appeal originally opened on Sep 30th and then updated on Oct 13th by me hasn't had any response at all? I'm just concerned with the amount of time that has passed, it could be bugged or something. This is also my first appeal if that makes any difference