Forum Discussion

New Novice

11 months ago

Solved

Battle pass bug

Last night I had my friend gift me the battle pass + through the xbox store. I redeemed it and everything but when I logged on it said I unlocked everything but I go no rewards I didn’t get any insta...

missing content

xbox

EA_Mako
11 months ago
Hey SnaredBiAsh,

Thanks for the extra information. What you're showing here is that your friend purchased an upgrade from Ultimate to Ultimate+, not the Battle Pass itself.

If you have the Ultimate Battle Pass, this upgrade gives you the additional Ultimate+ content. You still need to get the Ultimate Battle Pass for your own account before there's anything to upgrade.

EA_Mako

Community Manager

11 months ago

Hey SnaredBiAsh,

Is it possible your friend may have accidentally purchased the Battle Pass for their own account? As you haven't received any of the instant rewards or unlocks, it doesn't sound as though this was applied to your account.

Additionally, Battle Passes currently cannot be gifted, so it's likely your friend either gifted something else such as a Legend Pass or may have accidentally applied it to their own account.

At the moment, only the following are able to be sent as gifts: