The server is crashing APEX LEGENDS

My game keeps crashing due to server issues during ranked matches, and I just lost 126 points. When I try to reconnect, it doesn't work because the game thinks I quit voluntarily, and then it hits me with a 10-minute penalty. This isn't the first time this has happened.

Are the developers aware of this? 

Sometimes I can still chat with teammates in game, but nobody can play it, since lag ate the game.