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THale8's avatar
THale8
7 years ago

brand new Xbox One X crashes every single game (turns itself off)

Have a brand new Xbox One X but can't play Apex without it crashing every single game. Initial game loads up perfectly fine and quick but am lucky to get more than half a game in. Crashes before the ...
PullMeiFinger's avatar
PullMeiFinger
7 years ago

Shutting down like that usually means the CPU/gpu chip is over heating. It will shut down to prevent damage. But usually when this happens you get a message on startup informing you of what's happened. Assuming you have re installed the game after a full wipe and it didn't help then I'd say it was the co sole. Maybe badly seated heatsink? Does it sound loud when it's running? Fast fan speed?

THale8's avatar
THale8
7 years ago
@PullMeiFinger appreciate the reply. yes the fan is loud but it is only loud when playing apex. never gotten a message on restart of the console after a crash though. yeah ive deleted the saved game data then uninstalled and reinstalled a couple times to no avail.

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