Forum Discussion

Newcomer

6 months ago

Solved

Cannot log in to my account pls help

So I used to play apex when it first came out and had a lot of stuff, and spent a lot of money and time on the game. Last year my ps5 account got banned and I couldn’t play online games for a certain...

playstation

Midnight9746
6 months ago
orjipw6mtjq4 Sorry, account recovery cannot be handled on the forums as you would need to either recover the EA Account yourself or to contact EA Support for help.

EA Help | How to get back into your EA Account

EA Help | Contact EA

Furthermore, if your account was banned before it was prompted for Cross Progression, (which Cross Progression was rolled out to players between October of 2023 and around April of 2024), the account that was banned was excluded from Cross Progression.

EA Help | Apex Legends™ Cross Progression

Midnight9746

Hero+

6 months ago

orjipw6mtjq4 Sorry, account recovery cannot be handled on the forums as you would need to either recover the EA Account yourself or to contact EA Support for help.

Furthermore, if your account was banned before it was prompted for Cross Progression, (which Cross Progression was rolled out to players between October of 2023 and around April of 2024), the account that was banned was excluded from Cross Progression.