Can't get into lobby

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@no1rossi wrote:

yesterday (30.01.2020)occurred when i start apex on my xbox x  

I can't get into lobby 

It comes error 

There was a problem processing game logic please try again

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ui/dialogs/promo.nut#55

[UI]index"0" is beyond array size of 0

I close game and restart game 

Still same situation

I power off my xbox and reboot 

Same situation

Please help

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我的畫面也是這樣

xbox one 無法進入遊戲大廳

Hey there. 

That message comes up because the game is looking for information that it was unable to find for some reason. There might be something missing or corrupted in the game files. When you have a chance I'd recommend reinstalling Apex Legends to see if that helps. If there is an issue with the game data that might fix the missing or corrupted files. 

If you're still getting the same error after reinstalling let me know. Thanks!

/Kent

我已經重新安裝一次 ，還是同樣的問題

@notsniwboi 

Thanks for giving it a shot. It could also be happening because of a connectivity issue. When you have a chance please try running through the basic connection troubleshooting steps over at the EA Help website. 

If you're still having any trouble after that try the platform-specific steps as well to see if that helps: 

- PC

- Xbox One

- PlayStation 4

/Kent

還是無法解決

try another different network, same issue

reinstall game, same issue

why ? what happen ?

i have only 14 days limit xbox live gold,

someone can help me ?

這二天我重新安裝2次了，都是同樣的問題，無法解決，有人知道問題出在哪裡嗎？