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Anonymous's avatar
Anonymous
3 years ago
Solved

can't play the PS5 version

I keep downloading the PS5 version in the store and then when its done it shows its actually the PS4 version. This is why the PS5 trophies aren't popping.  Am I doing something wrong? Am I supposed ...
  • EA_Mako's avatar
    3 years ago

    Hey @Anonymous,

    When you're on your PS5 Games screen, can you try highlighting the PS4 version of Apex and selecting the 3-dot icon next to Play Game?

    From my experience if you select View Product on that screen it should take you directly to the PS5 version and allow you to download it properly from that screen instead.

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