Forum Discussion

7 years ago

Solved

CE-34878-0 error code only on Apex

Product: Apex Legends
Platform:Sony Playstation 4
Please specify your platform model. Sony PlayStation 4
What is your gamertag/PSN ID/EA Account name? Noisyboy_84017
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)? all
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? Loading into the match from the lobby
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. unable to access the map since it kicks me out
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Trying to load into thegame
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? none for over 2 months
When did this happen? (dd.mm.yy hh:mm)
How often does the bug occur? Every time (100%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? I click triangle to load a game it tries to load then kicks me out it does it to if i log into different systems. But others can log in with their log in and play without the error only my account has the issue. I bought battle pass for 10.00and now I cant even use it. ove 2 months ive had issue. I love the game but this is not fair.
What should be happening instead? the game should load
Steps: How can we find the bug ourselves? You can log into my account and try to start a game

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I have video but it will not post forsomereason but it is the blue screen and it only affects me my girl can log into my ps4 a play with no problem. If i log on a different ps4 i still have the issue. I pretty much lost my battle pass since i cant play something should be done for my headache and my miss opportunity to play

Noisyboy_84016
7 years ago
Finally got around to deleting everything friend, request and sent once and finally my game works!!

76 Replies

SuwooDon
6 years ago
I made another account and it didnt crash not once but on this account it did
XxDatboyJoshxX
6 years ago
Does anyone read these because I’ve spent about $50 on various items and I’ve been crashing every two games for the past month plz help
ShadowPhantom78
6 years ago
This is also happening to me. It has been happening since season 3. I can't even play a match without the game crashing.
aaaliretranger
6 years ago
Product: Apex Legends

Platform:Sony Playstation 4 Pro

Platform model. Sony PlayStation 4 Pro

What is your gamertag/PSN ID/EA Account name? PSN: AAA Liretranger

Are you using any software with an overlay? No

Which Legend were you playing (if applicable) N/A because I cant even get to choosing which legend to play

Where did the issue occur? Loading into the match from the lobby

Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Crashes less than 30 seconds after loading the menu

What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Loading into the lobby

How many matches had you played in a row before the issue occurred? I used to be able to play multiple games until like the first week of season 6 then I couldn't go 1 game without it crashing midway (and I was playing ranked so...yeah DX)

When did this happen? (Est. 08/04/2020 )

How often does the bug occur? Every time (100%)

How severe is your issue? At the time I'm posting this, I cant even get to choosing a legend because it will crash even when I'm idle in the lobby

Steps: How can we find the bug ourselves? I can PM my account details to an EA technician so they can see for themselves?
I have tried:
- Ensuring voice to text is disabled
- Using a different server
- Power Cycling my system
- Deleting and reinstalling the application
- Rebuilding my database from Safe Mode
- Using 'boost' mode on the system
- Shifting where the game is located (I have a Seagate 8TB I use as extended storage, tried to make it so that the PS4 system has at least 200GB free space) Neither are close to being full at the moment
- Deleting save game files
- restoring default loading screens and music
starfire_2480
6 years ago
can someone help me get my game started ?
dadBod843
5 years ago
@Lakeblock8732 bruh this happens to me to but i switch to pc and its fine only ps4 is doing it even with other accounts i've restored,backed up wiped clean reinstalled and renewed license and everything above, move outlets rebuilt data deleted my cloud storage and stil nothing worked...
@EA_Blueberry maybe the people who wrote the codes for the updates should update the game and fix bugs maybe that will help instead of us deleting and doing all this bs . and you wouldn't have to answer the same question 20times lol. but who knows im just a nobody experiencing the same thing as others