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ads944's avatar
ads944
6 months ago
Solved

Change primary email

Hi, I’m a little stuck as my primary email on my EA account I can no longer access and sign in now using one of my linked platforms. I cannot change any info on my personal profile as it says it wi...
  • EA_Mako's avatar
    EA_Mako
    6 months ago
    Hey @ads944,
     
    If you no longer have access to the email address registered to the EA account, you'll want to reach out to our support team directly so they can help update those account details.
     
    If you create a new case here and select Game Support > EA Account > I want to update my EA Account information or I need help logging in to my EA Account, you should be able to get in touch with the support team so they can take a look with you.
EA_Mako's avatar
EA_Mako
Icon for Community Manager rankCommunity Manager
6 months ago
Hey @ads944,
 
If you no longer have access to the email address registered to the EA account, you'll want to reach out to our support team directly so they can help update those account details.
 
If you create a new case here and select Game Support > EA Account > I want to update my EA Account information or I need help logging in to my EA Account, you should be able to get in touch with the support team so they can take a look with you.

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