Forum Discussion

11 months ago

Solved

Change primary email

Hi, I’m a little stuck as my primary email on my EA account I can no longer access and sign in now using one of my linked platforms. I cannot change any info on my personal profile as it says it wi...

EA_Mako
11 months ago
Hey @ads944,

If you no longer have access to the email address registered to the EA account, you'll want to reach out to our support team directly so they can help update those account details.

If you create a new case here and select Game Support > EA Account > I want to update my EA Account information or I need help logging in to my EA Account, you should be able to get in touch with the support team so they can take a look with you.

EA_Mako

Community Manager

11 months ago

Hey @ads944,

If you no longer have access to the email address registered to the EA account, you'll want to reach out to our support team directly so they can help update those account details.

If you create a new case here and select Game Support > EA Account > I want to update my EA Account information or I need help logging in to my EA Account, you should be able to get in touch with the support team so they can take a look with you.