Code:net problem

Hey @MowMiRandy,

It sounds like you're referring to a specific issue that affected a small number of accounts earlier in the season. That was not referring to every person that received a code:net error, as code:net is a general connection error as well.

It doesn't look like your account was affected by the specific issue, however if you're running into code:net we can certainly do some troubleshooting to try and see what could be causing that. 

Have you tried any particular troubleshooting steps so far?

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@EA_Mako  napisał/a:

Hey @MowMiRandy,

It sounds like you're referring to a specific issue that affected a small number of accounts earlier in the season. That was not referring to every person that received a code:net error, as code:net is a general connection error as well.

It doesn't look like your account was affected by the specific issue, however if you're running into code:net we can certainly do some troubleshooting to try and see what could be causing that. 

Have you tried any particular troubleshooting steps so far?

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I tried reinstalling, playing VPN and stuff, but it had little effect

as compensation for players affected by this problem, you should add a small gift in the form of a skin to the character or something because lost 2 months without the option to play is really a failure...

Unfortunately our available troubleshooting is going to be pretty limited when playing via a cloud gaming service.

If you launch directly through Origin or Steam I'd suggest looking through these steps as well, though honestly that may not change things too much as you're currently streaming the game through another service.

In that case it may be better to reach out directly per their FAQ.

I play variable, once on GeForce Now, once on my own equipment, just playing on my own equipment, I got the code: net error again, I read that there is supposedly some action from people affected by this error can be somehow rewarded, how can I report to collect such remuneration