Forum Discussion
7 years ago
This is absolute nonsense advice when we know it is CPU orientated. The software is bugged and please stop asking end users to correct this.
PC Troubleshooting
Try lowering the graphical settings within your in-game settings menu
Right-click on desktop shortcut icon and run "troubleshoot compatibility" before launching.
Repair the game in Origin. Within the Origin client right-click on Apex Legends and select "repair."
Switch from Full Screen to Windowed mode or Borderless from in the in-game settings
Close programs and overlays running in the background like Discord overlay, Origin in-game, Asus GPU Tweak II, MSI afterburner, Aura for ASUS, RivaTuner OSD, RivaTuner statistics. There might be some type of program running in the background or installed on your PC that is causing a conflict with Origin. By performing a clean boot, you close down all unnecessary programs needed to boot up your PC. Once you boot it up launch the game immediately.
Roll back your GPU drivers. We know updating them to the latest version is ideal, but we're seeing drivers 417.71 & 417.35 stop crashing for players
Turn off G-Sync (NVIDIA) or Freesync (NVIDIA)
Disable Shadowplay
Disable MSI Afterburner
Adjust Ambient Occlusion in NVIDIA control panel (Manage 3D Settings)
Adjust or disable all forms of Vsync for your monitor
Downclock GPU to default settings
Try uninstalling GeForce Experience (NVIDIA)
Increase your GPU and Windows power setting to Max. Open up "NVIDIA Control Panel" -> from the NVIDIA Control Panel, select the "Manage3D settings" from the left column -> click on the Power management mode drop down box and select "Prefer Maximum Performance".
Try reducing Texture Streaming from the in-game settings
Reducing VRAM usage from 8Go to 6Go (streaming texture option)
Reinstall the game to the internal hard drive and unplug external hard drives that aren't being used
Add Windows Defender Firewall exceptions: (Control Panel\System and Security\Windows Defender Firewall\Allowed Apps). Make sure to add and check both boxes for Origin's Launcher program. How programs and anti-virus programs can conflict with Origin.
PC Troubleshooting
Try lowering the graphical settings within your in-game settings menu
Right-click on desktop shortcut icon and run "troubleshoot compatibility" before launching.
Repair the game in Origin. Within the Origin client right-click on Apex Legends and select "repair."
Switch from Full Screen to Windowed mode or Borderless from in the in-game settings
Close programs and overlays running in the background like Discord overlay, Origin in-game, Asus GPU Tweak II, MSI afterburner, Aura for ASUS, RivaTuner OSD, RivaTuner statistics. There might be some type of program running in the background or installed on your PC that is causing a conflict with Origin. By performing a clean boot, you close down all unnecessary programs needed to boot up your PC. Once you boot it up launch the game immediately.
Roll back your GPU drivers. We know updating them to the latest version is ideal, but we're seeing drivers 417.71 & 417.35 stop crashing for players
Turn off G-Sync (NVIDIA) or Freesync (NVIDIA)
Disable Shadowplay
Disable MSI Afterburner
Adjust Ambient Occlusion in NVIDIA control panel (Manage 3D Settings)
Adjust or disable all forms of Vsync for your monitor
Downclock GPU to default settings
Try uninstalling GeForce Experience (NVIDIA)
Increase your GPU and Windows power setting to Max. Open up "NVIDIA Control Panel" -> from the NVIDIA Control Panel, select the "Manage3D settings" from the left column -> click on the Power management mode drop down box and select "Prefer Maximum Performance".
Try reducing Texture Streaming from the in-game settings
Reducing VRAM usage from 8Go to 6Go (streaming texture option)
Reinstall the game to the internal hard drive and unplug external hard drives that aren't being used
Add Windows Defender Firewall exceptions: (Control Panel\System and Security\Windows Defender Firewall\Allowed Apps). Make sure to add and check both boxes for Origin's Launcher program. How programs and anti-virus programs can conflict with Origin.
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