I logged in today and all my stuff and that's almost 8 years worth of stuff and we'll over 600 dollars spent and I got no email about my acc being taken or my email and stuff was swapped
Can you explain
I did i haven't played apex since season today and I lost all my purchases and hard earned items and everything I found for it either I got hacked and with swapped my acc or I just got ripped cause I never got a email for my acc being taken
Community ManagerHey 0wygfl6pmbl1,
Sorry to hear all your content seems to have been lost here, particularly as it sounds like it was a pretty old account. In this case, it looks like it may be a matter of just signing into a different account. Are there any other emails or accounts you could check?
Progress is stored on the EA account level, not on individual platforms like PlayStation, Xbox, Steam, etc. This means if you link your platform to a different EA account, you'll lose access to that progress and it will appear to have reset. Progress cannot be moved between different accounts.
The EA account you're currently posting with is fairly new. If you were playing Apex prior to Season 10, it would have been on a different EA account as this one was not around at the time. You'd need to try locating that account and logging in there instead to access whatever content may have been on the account.
If you no longer have access to an old account or can't recall which it may have been, it may be worth contacting support to see if they're able to help locate and verify the account so it can be updated and used instead of this fresh account.
Community Manager
