Forum Discussion

N0obah0l1c's avatar
N0obah0l1c
4 years ago

Connection problems please help

I havent been able to play a single match nicely after the maintenance every single time i start the application i keep getting no servers found eventually it connects but then the main problem is wh...
EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
4 years ago

@N0obah0l1c 

Thanks for trying. Next, I'd like you to use alternate DNS settings. Try following the instructions here. If you don't see a difference, try the Google DNS servers. Those are: Primary alt number 8.8.8.8 - Secondary alt number 8.8.4.4.

N0obah0l1c's avatar
N0obah0l1c
4 years ago
@EA_Aljo No it didnt work either i was able to play normally on the day season 9 launched this never happened to me before its frustrating when i have to close the app and start it again to join another match.
  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    4 years ago

    @N0obah0l1c 

    Thanks for letting me know. Next, try restoring the licenses with these steps. Also, rebuild your database with the instructions here.

    • N0obah0l1c's avatar
      N0obah0l1c
      4 years ago
      @EA_Aljo no change i keep getting no server found and stuck in connecting to lobby screen.
      • EA_Aljo's avatar
        EA_Aljo
        Icon for Community Manager rankCommunity Manager
        4 years ago

        @N0obah0l1c 

        Thanks for getting back to me. Do you have a PC by chance? If so let’s find out how your connection is reaching our servers. Can you run a UO Trace and screenshot the results? Instructions are here.

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