Forum Discussion

Dado2003

4 years ago

Solved

Connection timed out Code:wheel

Every time in middle of Apex match I got kicked out and message says Connection to server timed out Code:wheel. Pls help.

EA_Aljo
4 years ago
Hi there, @Dado2003.

We're currently investigating code errors, but we should also go through some troubleshooting to see if there are any issues with your connection. What system are you playing on and do you use a wired or wireless connection? Thanks!

DivaLinx

4 years ago

@EA_Aljowired connection, W10, playing through origin. Already went through your troubleshooting guide, nothing has changed. Tried different servers - no change. VPN, connection optimizer, different account, different game modes - no change. Called ISP, they said they don't experience any issues, so as I don't experience any connection problems in any other game.

I also posted yt link on how the disconnect is happening in one of the "error" threads.

EA_Aljo

Community Manager

4 years ago

@DivaLinx

I appreciate all the details. Can you run a UO Trace and screenshot the results? Instructions are here.

DivaLinx
4 years ago
@EA_Aljo
- EA_Aljo
  Community Manager
  4 years ago
  @DivaLinx
  
  Thanks. I'm not seeing any issues. You have some high pings, but that's most likely due to the distance to the test server since it's the final several hops. That server is in the US. Have you also tried alternate DNS settings? If not, those instructions are here.
  - DivaLinx
    4 years ago
    @EA_Aljo I've tried changing to google DNS, but the result is the same,