Forum Discussion

Dado2003

4 years ago

Solved

Connection timed out Code:wheel

Every time in middle of Apex match I got kicked out and message says Connection to server timed out Code:wheel. Pls help.

EA_Aljo
4 years ago
Hi there, @Dado2003.

We're currently investigating code errors, but we should also go through some troubleshooting to see if there are any issues with your connection. What system are you playing on and do you use a wired or wireless connection? Thanks!

DivaLinx

4 years ago

@EA_Aljo

EA_Aljo

Community Manager

4 years ago

@DivaLinx

Thanks. I'm not seeing any issues. You have some high pings, but that's most likely due to the distance to the test server since it's the final several hops. That server is in the US. Have you also tried alternate DNS settings? If not, those instructions are here.

DivaLinx
4 years ago
@EA_Aljo I've tried changing to google DNS, but the result is the same,
- EA_Aljo
  Community Manager
  4 years ago
  @DivaLinx
  
  Does your router support QoS (Quality of Service)? If so, make sure it's enabled.
  
  @Cy2k3
  
  What system are you playing on and do you use a wired or wireless connection? You say you normally play on a 245 ping. If that's been happening for a long time now, most likely that's an issue with the internet in your region.
  - DivaLinx
    4 years ago
    @EA_Aljo It is enabled.
Cy2k3
4 years ago
@EA_Aljo Same issue wired connection and all but for me it's been a week tried all the trouble shooting options they can be even repaired ,uninstalled and installed the game again, I have 245ping thou but that's wat I usually play on since I'm in Africa can't even access the firing range for more than 30 sec