Forum Discussion

5 years ago

Consistent Lag -Xbox One

My game lags a lot, but it's definitely a problem on the game's end. My roommate plays on his Xbox on the same internet just fine, and when I get on, it's lag for days. No other game I play lags near...

EA_Aljo

Community Manager

5 years ago

@HindHaunches79

Are you on a wired or wireless connection?

HindHaunches79

5 years ago

Wireless. Wired is not a possibility right now

EA_Aljo
Community Manager
5 years ago
@HindHaunches79

That's probably the issue then. Wireless is unreliable and prone to disconnects/lag. Especially when the signal has to travel through walls and/or floors. This gets worse when there are other devices sharing the same connection. It's worse still when anyone is streaming media while you're playing. Until you get wired, or at a minimum, closer to the router, this will continue to happen. You can try changing the wireless channel you're using. That may help. Also, you could try opening the ports for Apex. They are listed here: https://help.ea.com/en/help/faq/opening-tcp-or-udp-ports-for-connection-issues/. You can get some help with this at www.portforward.com.