Forum Discussion

7 years ago

Solved

Could not load Bank digest file

On an Xbox. When launching the game I get the initial splash screens and then it goes to the black loading screen with the logo bottom right for mutilpe minutes before briefly showing this error and closing.

Could not load Bank digest file audio\ship\General.mbnk.digest

Any help would be appreciated.

Thank you

EA_Darko
7 years ago
It may be worth reinstalling the game @CDub913 as it could be a case that a file has been corrupted.

Darko

4 Replies

EA_Darko
Community Manager
7 years ago
Don't think I have seen that one before @CDub913.

Would you mind checking that you are running the most up to date version of the Xbox OS and also that Apex Legends is fully up to date.

Darko
CDub913
7 years ago
Both are up to date. This started a couple days ago after the recent Apex update.
EA_Darko
Community Manager
7 years ago
It may be worth reinstalling the game @CDub913 as it could be a case that a file has been corrupted.

Darko
CDub913
7 years ago
Thank you, reinstalling the game fixed the issue.