Forum Discussion

bx6zcrrptnfx's avatar
3 years ago

Crash Error 0x8870006

So, whenever I log into Apex everything s normal but if I enter a game or the training ground it crashes and gives the 0x887A0006 error, I've seen older posts about this, but I want to know if there is any new information to help me with this and hopefully soon, Season 16 is in 5 days, and I don't want to miss it.

6 Replies

  • EA_Barry's avatar
    EA_Barry
    Icon for Community Manager rankCommunity Manager
    3 years ago

    @bx6zcrrptnfx 

    Nothing new on this really but a clean install of your video drivers should do it. 

    Clean uninstall first, using advanced install options (nvidia) or via an app like DDU.

    Thanks.

  • Everytime i try and play apex it stops me mid game or mid menu and brings up this error which is Engine Error
    0x887A0006 - DXGI_ERROR_DEVICE_HUNG and idk what to do nothing works I've messed with a lot of my computer and its not like i cant run the game i can run it pretty fine

  • here are my specs if needed
    Processor Intel(R) Core(TM) i3-10100 CPU @ 3.60GHz
    Video Card NVIDIA GeForce GTX 1650 SUPER
    Operating System Windows 10
    RAM 8.0 GB
  • 0x887a0006 – dxgi_error_device_hung the application’s device failed due to badly formed commands sent by the application. this is an design-time issue that should be investigated and fixed

    it's been 4 months still not fix, this is amazing i can't play the game without it crashing like why is this still happening and it's like their not fixing it, i don't get the issue in bf 2042 and at times bf 2042 is trash

  • EA_Barry's avatar
    EA_Barry
    Icon for Community Manager rankCommunity Manager
    3 years ago

    @Ash_is_Ace @JAYDENY12 

    In the past, updating, reinstalling or using the Studio Drivers (NVIDIA only) has helped with this error code.

    Thanks.

  • I just went from a gtx 1050ti to a gtx 1660 super for better performances in apex legends but just after I changed my graphic card I had a lot of crashes with this error : error 0x887a0006.

    After a lot of research I reinstalled all my drivers (nvidia and c++), I did a file verification of the game, reinstalled the game, did a windows diagnostic. My conclusion is that Apex crashes with certain drivers of certain GPU so please give me a solution. Thank you

    (GTX 1660 SUPER , i5 4460)