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SplitSinz's avatar
SplitSinz
New Novice
7 days ago

Crashing on Lobby Load - Error Code: net (After Update)

Platform: PC (Steam)

Specs:
CPU: AMD Ryzen 3600X 6-Core Processor
GPU: Nvidia GeForce RTX 3060
RAM: 48GB
Connection: Wired Ethernet

Issue:
Since the latest Apex Legends update, my game crashes every time I load into the lobby. The crash sequence is as follows:

I launch the game from Steam (or EA).
On the startup screen, my ping to the nearest server is around 20ms.
I click to start the game, and shaders compile without issue.
The game gets stuck on a black screen or a frozen loading screen for 30-60 seconds (loading icon does not move).
When I finally enter the lobby, I cannot queue for a match or view skins/inventory. My account appears, and I can view my last results.
About 10 seconds later, the game crashes with error code: net.
While in the lobby, my ping suddenly jumps to 1000ms, despite the 20ms estimate at startup.
This issue started after the latest update and happens 100% of the time.

Troubleshooting Tried (Did Not Work):
Verified game files through Steam.
Cleared EasyAntiCheat folders and let Apex reinstall them.
Cleared \Saved Games\Respawn
Reinstalled Apex Legends completely.
Updated graphics drivers and Windows.
Updated motherboard drivers (LAN, Chipset)
Changed DNS settings (Google DNS & Cloudflare DNS).
Disabled AMD fTPM and checked Secure Boot status.
Ran CHKDSK on my game drive, which found no bad blocks.
Ran Apex in DirectX 11 and 12
Ran Apex as administrator
Added Apex as an exception to Windows defender and Microsoft defender
Clean booted my PC
Signed in with a different EA account
Turned off VPN

Does anyone else have this issue after the latest update? Is this just something I have to wait on EA for? It feels random as I was able to play the game fine last week. I can attach more screenshots if needed. Any help would be appreciated!

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