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bdog410's avatar
bdog410
3 years ago
Solved

Credentials Expired

I keep getting an error message when I open Apex through Steam. It says my credentials have expired and that I need to reset my password. I've reset it over 10 times now but it continues to show me t...
bdog410's avatar
bdog410
3 years ago

Yes, I reset my password for my EA account several times. Still no luck. I've seen other peoples posts about this issue but haven't seen any solutions.

EA_Mako's avatar
EA_Mako
Icon for Community Manager rankCommunity Manager
3 years ago
Hi @bdog410,

You will need to contact support so they can help get the account properly updated in this situation, so please be sure to create a new case so they can take a look.

https://help.ea.com/en/contact-us/new/

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