Forum Discussion
I have a general question.
Let's say I have an Xbox and a Playstation and one of the accounts I have in either platform is banned but the other isn't.
Will the progress from the banned account roll over the progress to the un-banned account? Or it won't because due to the fact that it's banned?
Generally speaking, accounts that have been permanently banned would not be included in the migration.
In that situation it would be best for anyone affected to reach out to our Terms of Service team if they think the ban is incorrect.
https://help.ea.com/en/help/account/information-about-locked-or-banned-or-suspended-accounts/
- 2 years ago
@EA_Mako
Do I lose my ranked divetrails and badges I earned on PS4 from s1-s5 if my pc account is higher than my PS4 account?- EA_Mako2 years ago
Community Manager
Certain badges from Apex Legends’ earlier seasons which were previously earned on a non-primary account (an account that isn't the highest level at the time of Cross Progression) may not merge into the new Cross Progression enabled account that will be used going forward.
If these badges can be earned again through future gameplay, that is the only way to reacquire these badges.
For badges that cannot be obtained again due to their nature - e.g. a badge awarded for completing a former season’s Battle Pass or achieving a particular rank in an old season - Respawn is currently investigating returning these badges to affected users in the future.We will have more to share about this investigation and its outcome at a later date.
As far as dive trails, keep in mind only the first two ranked series resulted in permanent dive trails, with the rest only lasting one season. If you had a dive trail from the first two series that's no longer appearing after Cross Progression goes live, be sure to let us know via Bug Report, thanks!
- 2 years ago
Why remove the option to opt-out. I don't want to merge my PS and PC account I want to keep the separate. It seems like that will work if you created a new account after the merge event.. So why force the merge?
- 2 years ago
i saw on one of the posts about cross progresion that tehy will compare your accaounts levels and whoever has the highest level will be your main accaount (sorry for bad english)
- 2 years ago
Yes. This is what happened to me.
- 2 years ago
hi i have a question so i want to transfer my ps4 account (which is my main account) to my pc and im scared that i might do something wrong and lose my ps4 account is there a way you guys can help?
- 2 years ago@stoixion
If you only have 1 EA account, they should merge automatically when you get the "invite"
If you have more than 1 EA account then its not possible to merge.- EA_Mako2 years ago
Community Manager
Hey folks,
Just as a heads up, we're currently working to address some Cross Progression related issues.
We'll continue with the next wave Monday, November 6th. Thanks for the patience while we're getting this cleared up and rolled out!
- 2 years ago
Good Afternoon I had a question in terms of the cross progression system so I originally have Apex on my Xbox which is my main account BUT I also have Apex on my steam account the only issue is that my email to my xbox and steam is different and I'm just a little confused because I have heard that the cross progression will take the highest account which I don't mind because that's my Xbox account so do I still have to worry about my cosmetics and progression being transferred to my steam account? If so should I still wait for the rest of the cross progression to roll out in their phases or is there a way to cross progress my Xbox account to my steam account.
- 2 years ago
@EA_Mako Good Afternoon I had a question in terms of the cross progression system so I originally have Apex on my Xbox which is my main account BUT I also have Apex on my steam account the only issue is that my email to my xbox and steam is different and I'm just a little confused because I have heard that the cross progression will take the highest account which I don't mind because that's my Xbox account so do I still have to worry about my cosmetics and progression being transferred to my steam account? If so should I still wait for the rest of the cross progression to roll out in their phases or is there a way to cross progress my Xbox account to my steam account.
Also I would like to add a question in terms of the cross progression, so when I checked on "linked accounts" my Xbox account is linked but not my steam would that benefit from me doing the cross progression safely? Because like my last reply I could care less about my steam account a.k.a my second account I just would like to have my Xbox progression on my pc account.
- EA_Mako2 years ago
Community Manager
Hi @zombiecop224,
You won't be able to transfer the progress between EA accounts, as Cross Progression is for multiple platforms on a single EA account, not to merge progress between EA accounts.
If you unlink your Steam account you'll be able to re-link it to the EA account with your Xbox progress, but it won't bring over any content or progress from Steam.
Please check out our FAQ here for more details on these very questions and others! 🙂
https://answers.ea.com/t5/General-Discussion/A-Quick-Guide-to-Apex-Legends-Cross-Progression/m-p/13148659#M242801
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