IMPORTANT: Do NOT unlink your accounts! @GameAnnouncements
Do NOT unlink your account from your original EA account - this will remove all progress.
Have two different EA accounts? Do not try to unlink/relink a different Xbox/PSN account - this will remove all progress.
Xbox made you use an outlook account to sign up and you have a different EA account now? Do not unlink, your progress is on your old EA account with the outlook e-mail. You will lose all progress if you unlink.
Using the same EA account on all platforms: This allows cross-progress between platforms. Wait for the in-game prompt coming in the next days.
Sorry to hear about that, as it definitely sounds like you've each put in quite a bit of time and effort into the account.
Unfortunately, this would be a side effect of sharing the account as it's intended for each player to be using their own individual EA account.
In those situations where multiple people are on the same account, I'm afraid we really don't have a way around it as this is technically against our User Agreement. Which isn't meant as a callout, just to share some clarity on why this type of thing will be very limited in terms of alternative options.
It's likely you may not both be able to sign into the same account simultaneously after this and would need to create a second account, though this would also be starting from scratch as progress cannot be transferred across EA accounts.
The stats that are migrated will be based on your primary (highest level) account, as one of the few things that cannot be merged.
Badges are a different beast entirely as they'll work a bit differently depending on the type of badge. Feel free to click through the spoiler for more details on that as this post is already approaching wall of text status. 🙂
Some badges from Apex Legends’ earlier seasons previously earned on a non-primary account (an account that isn't the highest level at the time of Cross Progression) may not be merged into the new Cross Progression enabled account which will be used going forward.
If these badges can be earned again through future gameplay, that is the only way to reacquire these badges.
For badges that cannot be obtained again due to their nature - e.g. a badge awarded for completing a former season’s Battle Pass or achieving a particular rank in an old season - Respawn is investigating returning these badges to affected users in the future.
We'll have more to communicate about this investigation and its outcome at a later date.
@EA_Mako What about packages already opened? I'm playing on Xbox and I bought several packs and I'm about to get the heirloom fragments but if I connect with my PS account will I lose this progress?
Hi, I have a question. I have Wraiths Heirloom on both accounts. If Cross Progression is live on my account. Will I get 150 Heirloom Shards or any kind of compensation?
Is there anything we have to do to confirm account merging for cross-progression? Or are we just going to be able to login after the update and it will automatically start the process?
I have been waiting for this for no joke 2 years and do not want to mess it up.
I would be happy if i could merge two ea accounts that i grinded for 2.5k hours each... i mean why is there no option for this? Then why i even switched to pc? I feel like im betrayed by EA again... this crossprogression/ merging is really nice but not for people with two EA accounts... GGs
Note: to prevent exploitation, any secondary Apex Legends accounts created after Oct 26th for the same EA account, will not be eligible to be merged.
The accounts have to be the same in order to be merged. They cannot be 2 totally separate accounts.
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