Forum Discussion

Drxginn's avatar
2 years ago

Cross Progression Issue

After logging in to my Playstation account, I was given the prompt to connect accounts, but upon selecting it was given the error “This account cannot go online”. Is this fixable, or is cross-progression now impossible for this EA ID?

1 Reply

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    2 years ago

    Hi @Drxginn 

    Wanted to confirm if you are still this message. If so, I would recommend reaching out to our support to take a further look at your account. 

     

    How to use EA Help

     

    Cheers!

     

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