Cross Progression w/ Two EA Accounts
SOOOOO I used to play Apex a bunch on my Xbox under an EA account that I created for that Xbox. When I eventually upgraded to my PS5 though, another EA account was created and assigned to my PS5. With cross-progression in Apex now being a thing, I would like to pick up where I left off but on my Playstation instead of my Xbox. Now, I am under the impression that in order for cross-progression to work, both my Xbox and PS5 have to be linked to the same EA account. So, how do I have both my Playstation and Xbox linked to the same EA account so that when I enable cross progression on my PS5, I get all of my cosmetics that I gained while playing on my Xbox? I have contacted EA support a number of times to try and help me on this matter, only to have my problem misunderstood or pushed aside. If anyone can guide me in this process I would be extremely grateful and appreciative.
Thank you.
Hey @3825yaself,
Cross Progression allows you to access the content on a single EA account with any platforms connected, but I'm afraid there is not a way to transfer any content or progress from one EA account to another.
Progress is stored at the EA account level, not individual platforms like PS5 or Xbox. If you unlink one of those platforms to move it to a different EA account the content stays with the original EA account rather than moving with that platform.
Because of that, whether you unlink the Xbox to try and move it to the EA account that has your PlayStation, or unlink the PlayStation account to move that to the EA account with your older Xbox content, nothing would be transferred.
If, for example, you unlinked your PSN account and linked that to the EA account that already has your Xbox progress, you'd have access to that progress on both Xbox and PlayStation (along with any other platforms you link to that same EA account in the future), but none of the progress you've made on PlayStation would be there.
We do have a bit more information about this in our guides below, but do let me know if you have additional questions.
