Community AdminHi David
I am from the UK, whenever I check which data center I am assigned to it is the London one with about 18ms, however whenever me or my squad jump in-game we are being routed to somewhere in the US, with a HUGE ping, terrible hit registration and flooded with the American accents of a randoms who get put with us!
Been happening every time we log on for a week or so now.
Hope this gets resolved soon!
Hi,
Follow up on my issue with packet loss. (Xbox, Finland, connections mainly to Frankfurt 1/2 servers)
Bought a new modem/router (ASUS DSL-AC68U) and the situation is still the same. Ping is ok around 40-50ms, but packet loss anything between 40-70%.
Didn't make any port forwarding or dmz changes router. Xbox NAT is open and everything works, so router's uPnP implementation works (compared to my older router).
Tried couple of "advanced settings", e.g. disabled NAT acceleration (what ever that is 😉, no effect on situation.
And also tested connectivity using LAN cable and still same packet loss issues (so should not be wifi issue either).
Nightmare trying to solve this issue. There is ISP (DNA), router (Asus), the game (EA/Respawn) and me.
Trying my best to take me out of the equation.
Already bugged my ISP -> here came the idea that my older router might be broken (probably not, but this new router is much fancier so no biggie).
Anyway, how could I prove this is an ISP issue? Well I did try xbox/apex with mobile hotspot and it worked and packet loss was 0% with this test (but ping over 100ms).
Probably will not bug asus with this. Don't believe this would make any difference.
So counting on you Respawn.
Season 2 is coming and so probably is a patch to xbox version too, so hopefully the patch will make miracles and everything will work after that...
Cheers!
Hi,
One more post regarding my issue with high packet loss percent.
It turned out to be a some kind of issue with the asus router. Took the ISP's own router model to test this issue and
everything work straight out from the box. uPnP was active by default and I didn't do any changes to the new router's configuration.
What kind of asus router issue this is? I have no facts, just guesses.
Some kind of interoperability issue with uPnP implementations between asus router <-> xbox <-> apex? (Guessing that uPnP is not the most easiest thing to implement fully)
Configuration error with the router settings? Have checked and changed these so many times, so not my first choice. (also, at some point no port forwarding settings, only upnp on)
At "disconnect after first match (possible)FIX" thread someone had issues with getting router eat its own configurations from own maintenance app, so this could be one good candidate?
Settings are ok at UI, but then applied to actual applications handling the stuff, something goes wrong... Or guides how to use the port forwarding functionality lack some key information and due to this settings go wrong.
Or something totally different. But asus router seems to be a combining factor at least in my case.
Both routers that have this issue were asus models (DSL-N55U and DSL-AC68U), and the one that works now is inteno dg200ac router.
Happy hunting to all!
