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Tadertotty's avatar
5 years ago
Solved

Deleted my Email but can still play on my Apex Legends Account

Hello! So I deleted my email because I thought it wasn't linked to anything and was useless. The email was [edit: email address removed] (no I cannot get this email back.) I am not able to play it on pc because it says they could not find the account, but I am still logged in on PlayStation and can play it on there. So why is it still up and why can I still login to it (not that that is a problem, I want my account! I am just worried one day it will not be there anymore and that I will loose all that data that was once on there and I am not going to know when or why.) Is my account ALWAYS going to be on this specific PS4 and will I be able to still play on it?? If no.. then can I get my badges, skins, tiers, charms, or my level to this account? Maybe if you can personally go to my new account and add it?? My new account is Tadertotty and my email is [edit: email address removed]. I made that new account on pc.. but If I can ill add it to PlayStation if i can do that.. I am not sure. Please get back to me ASAP!! I am in such a panic xd (if you could get anything for me back I would be honored)

  • Hey @Tadertotty 

    If you have an EA Account you used on PC and PS it will stay open. If you make changes to your Email account information (or shut it down) this does not tie into EA System, so your EA Account would still exist. The issue is if you ever needed to change info, login, reset password, etc you would be unable to since the email on file was shut down. I would recommend getting in contact with an EA Game Advisor so they can work with you on updating your EA Account information to be the most updated info. 

    You can get in touch with an EA Advisor using this link.

    Regards, 

1 Reply

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    5 years ago

    Hey @Tadertotty 

    If you have an EA Account you used on PC and PS it will stay open. If you make changes to your Email account information (or shut it down) this does not tie into EA System, so your EA Account would still exist. The issue is if you ever needed to change info, login, reset password, etc you would be unable to since the email on file was shut down. I would recommend getting in contact with an EA Game Advisor so they can work with you on updating your EA Account information to be the most updated info. 

    You can get in touch with an EA Advisor using this link.

    Regards, 

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