Didn't receive gift
It's been a few months since my friend gifted me a 20 pack gift, but I still haven't received it ☹️
Forum Discussion
EA_Pythia
Community Manager
Community ManagerHello @ThatsMeTiger,
are you and your friend sure that he send it to the right person? Generally speaking, issues regarding missing gifts are handled by EA Support, but if the gift was made several months ago, they will be unable to help with it. Once a gift is given, it is not possible to reverse it, and any gift given and not received is not possible to be located after such a long time.
- Pythia
- @EA_Pythia After the gift was sent and I didn't receive it, I went to the EA Support straight away and they couldn't help me
I just kinda hoped that the gifting would eventually be fixed and my friend didn't have to waste their money ☹️ My gift is also missing and i'm a bit depress, because that is the first item i ever got from apex store. He is on pc and I'm on xbox, but i log in and out it doesnt work, he have a screen shot of the purchases and it was my account and i never receive it ☹️.
- EA_Pythia
Hello @Icepea0934,
please have your friend contact EA support about this issue, as we don't have access to account details here in the forum.
Here is a help article regarding Apex Legends Gifting, where you can find information about the mechanics and potential issues as well.
- Pythia
I did my friend and I have been trying everything and do I the receiver need login verification on because the website never said anything?
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