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BucciGrinds216's avatar
BucciGrinds216
4 years ago
Solved

Don’t know my EA Id for my main Xbox account

Hello, with cross progression coming I’ve been trying to prepare and find my Info for my main Xbox account, I can not find the confirmation in my emails from the day I joined EA to download Apex. I’m...
  • EA_Kent's avatar
    EA_Kent
    4 years ago

    @BucciGrinds216 

    I think it would be best to get in touch with the EA Help team so they can take a look and see if they can track down the account. I'm afraid we can't really look into account issues here on Answers HQ. 

    You can find more info on how to set up a case with them at the EA Help website. You can also speak with the team over Twitter or Facebook instead, if you prefer. 

EA_Kent's avatar
EA_Kent
Icon for Community Manager rankCommunity Manager
4 years ago

Hey @BucciGrinds216, 

If you log into an EA Account at the account management website you should be able to see if there's an Xbox account linked to it. If you click on the Connections tab it'll show you if there's an Xbox account connected. 

If you know which emails you've used to create an EA Account you could log in there and check to see which of them is connected with the Xbox account. 

  • BucciGrinds216's avatar
    BucciGrinds216
    4 years ago

    Thank you @EA_Kent for the response but unfortunately it is not linked, this account is from when I tried to make a switch to PlayStation but I didn’t enjoy it. I know that I had to of made an account to even play apex in the first place, I searched my only 2 emails I know of and I can not find a verification of joining EA ID. I’m a week 1 apex player and I never had to sign in or use my EA ID for anything so it was easy to forget. 
    My Xbox Gamertag is BUCCI GRINDS if that helps anything. 
    I have spent thousands of dollars on skins and heirlooms and have over 150 days played so if I can’t wait cross it over to pc just cause I can’t access my ea id I’m going to be extremely bummed out :/ 

    This Xbox ea id I’m looking for would be from 2019. 

    • EA_Kent's avatar
      EA_Kent
      Icon for Community Manager rankCommunity Manager
      4 years ago

      @BucciGrinds216 

      I think it would be best to get in touch with the EA Help team so they can take a look and see if they can track down the account. I'm afraid we can't really look into account issues here on Answers HQ. 

      You can find more info on how to set up a case with them at the EA Help website. You can also speak with the team over Twitter or Facebook instead, if you prefer. 

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