Forum Discussion

Seasoned Newcomer

2 months ago

EA Help, I can't get in touch with customer service

24 hours ago, the coins I purchased in my Steam wallet did not arrive. I sought help from EA customer service, but it showed that the advisor does not support this issue. I am really frustrated. I as...

missing content

Midnight9746

Hero+

2 months ago

bfndhs wrote:
I purchased in my Steam wallet

bfndhs After purchasing the Apex Coins, did you then launch the game with Steam?

If you did launch the game with Steam, is your Steam Account linked to the same EA Account you use to play Apex? (Your Apex progress and data is stored on the EA Account, so if the platform link isn't correct, that can be why).