OK ty I emailed them. Wasn't sure if someone on forums could look into it but I gathered from reading other posts it looks to be a separate team. Hopefully they look into it. Bad luck with saying I was unfairly banned on most platforms, they never actually even check lol. Makes sense as lots of people lie but, in my case, I don't even play it! Haha. Was wondering if maybe someone got into my account and was playing but I don't think so as my email is secure and had no login authorization attempts. Plus I wouldn't know why someone would do that on a free game, I got some skins from twitch prime but nothing rare or exclusive. I just claim because they are free and might as well haha
Community ManagerHey @Rugpulled,
Just to clarify on your point about checking whether you even play Apex, this type of action can absolutely indicate that someone else gained access to the account.
These particular actions are taken because of the activity that took place on the account, so even if that wasn't you there was something taking place on the account that led to this ban.
Thanks for reaching out to our Terms of Service team! They should be able to verify what happened to help get this cleared up, but I'd highly suggest going through these steps to secure the account and computer in the meantime, just to be safe.
Once their investigation is complete they will reach back out so please keep an eye on your email.
Community ManagerCommunity Manager
