Forum Discussion

5 years ago

Error Code CE-34878-0 only on Apex Legends

For the past week I keep receiving the same error code over and over (CE-34878-0). I have tried initailizing my PS4, restoring my license, checking for updates on both Apex and System, I've deleted and reinstalled the game atleast 3 times, nothing is working. I would use my second account to play, but on my main I have spent money on this game and spent a lot of time. I unlocked every legend and have been doing the battle pass for the past 2 seasons, I also managed to reach a level of 277. It's very hard to just switch accounts. I have contacted both EA and Playstation support. EA has closed my case. I can play Apex on every other account on my PS4 but my main. I thought it was strange so I asked my brother (who also has my account on his PS4) to see if my account will work on there, he also recieved and error code. This error code only seems to be on my main account.

56 Replies

EA_Kent
Community Manager
5 years ago
Hey @xLindsey27x,

It is definitely weird that it would only be happening with that specific account. Before this error code comes up are you seeing any of the performance icons popping up on the screen in-game?

/Kent
xLindsey27x
5 years ago
@EA_Kent The game allows me to go into the loading screen, I can change the data center and accessibility on the loading screen. As soon as I continue, I dont get any performance icons and it automatically gives me an error code.
EA_Kent
Community Manager
5 years ago
@xLindsey27x

Ah, I see. So this is happening before you can actually get into the lobby. Do you have more than one PSN ID connected to the same EA Account?

/Kent
xLindsey27x
5 years ago
@EA_Kent Not that I know of, no
EA_Kent
Community Manager
5 years ago
@xLindsey27x

Hmm, gotcha. Are you aware of having any sort of restrictions or bans from PSN on that particular PSN ID?

/Kent
xLindsey27x
5 years ago
@EA_Kent No, I didn't receive an email or message telling me I was banned. I can still play all the games on my account besides Apex
MJA-Nguyen
5 years ago
I am having the same issues, along with 3 friends too. We are waiting to see if you find a solution! :/
RugbyIsBetter
5 years ago
@xLindsey27x Hi, try deleting some people off of your friends list. This worked for me after trying every other step I could find on the internet! Good luck!
Rivsry
5 years ago
I've been having this error code pop up for a few days. I've researched everything to do and done it such as troubleshooting the ps4, rebuilding the database, resetiing the ps4, deleting and redownloading the app, signing in and out, and even looked through this forum and saw a link to talk to playstation support. After contacting playstation support I was told there was nothing to do and was told I would get a refund on all the money I have spent on the game since Februrary 6th 2019 but after contacting again the refund was unavailable. I have put a lot of time and money into this game and just want it back.
shaydseme460
5 years ago
I started my Own club ( Daughterof Khaos) I was kicked by the Club administrators. Now I can’t even get on the game it will blue screen before I even make it to the lobby. I have back up my data, uninstall the game, reinstall the game. All updates are up to date for the system and the game. I have restored the licenses several times. I have a Questions: If this continues am I going to get a refund for the battle pass that I bought? This is one of my favorite game now. Playing this game is apart of my daily routine, I played this game to distress from work. I really just want to play my game!!! I miss my squad. When is this going to be Fixed?????